You can get a replacement if your pass was lost or stolen. Here is how:

For AC Transit and Union City Transit-served areas 

Replace your pass by phone or online:

• Online: Get help from Clipper online. 

• Phone: Call Clipper Customer Service at (877) 878-8883. 

• • Hours: Monday – Friday: 6:00 a.m. – 8:00 p.m., and Saturday and Sunday: 8:00 a.m. – 5:00 p.m. 

• • Note: Mention that your card is a Student Transit Pass. 

• • Your replacement card will be sent to your home address. 

For Wheels-served areas

• Online: Fill out a new application. When asked “Does the student have an existing Youth Clipper card?”, select “No, the student enrolled in the program previously and needs a replacement card.” 

• Note: If your lost card had cash loaded onto it, call Clipper Customer Service at (877) 878-8883 for a replacement.