The pass remains valid until high school graduation as long as the student stays enrolled in a participating Alameda County school. Even if a student transfers or graduates from middle to high school, they can still use their pass if the new school also participates in the program.

Please contact your school with questions.  

Students must be enrolled in a participating middle or high school. Check our list of participating school to view their eligibility requirements on our Apply for a Pass page.

Passes will be delivered to site administrators at schools once per month. Passes could take four to eight weeks to arrive.  Students with an existing Youth Clipper Card will have their pass loaded remotely within two to four weeks from submitting their application.

Applications may be denied for the following reasons:

• You have an active Student Transit Pass. If you received your Student Transit Pass at another school, it will continue to work. If you need a replacement, follow these steps.
• Incorrect information was entered into the application like birth date or student ID. Talk to your site administrator if you believe your application may have incorrect information.

• If using a physical card: Tap the card on the reader when boarding a bus or entering a BART station. If it’s the first time using the card, it may require a few taps.
• If the pass is on your phone: Open the Clipper app or your phone’s wallet app and tap your phone to the card reader.

Cash value can be added to your Student Transit Pass online, on your phone, or in person at participating retailers, self-service machine, or staffed service location. Add cash value to your pass to ride BART and other transit services throughout the Bay Area. Bus rides with your local agency remain free and do not require cash value.

Yes, you can transfer the physical card to a phone using Apple Wallet or Google Pay, or the Clipper app. After the transfer takes place, the physical card will be deactivated for transit use. Instructions are available on the Clipper website.

There are several options available for replacing lost or stolen passes. For detailed instructions, visit our Replace Your Pass page.

• Ensure you’re tapping the card correctly.
• Check for physical damage (cracks or holes).
• Confirm the card hasn’t been transferred to a mobile app such as the Clipper app or a mobile wallet.
• Ask the driver whether the fare payment system is set to local routes.
• If issues persist, contact your site administrator.

• Invalid: The card is defective or has been uploaded to a mobile app such as the Clipper app or a mobile wallet.
• Low Funds: The Student Transit Pass was not detected. Contact your site administrator to reactivate your pass.
• Touch Card Below: Tap the card on the reader again.